Japan Support System Ltd. (hereinafter, “our Company”) has established the following personal information protection policy and system, and is committed to the protection of personal information by raising awareness of the importance of protecting personal information among our employees and promoting efforts to do so.

■Management of personal information
Our Company has adopted the necessary precautions and safety measures to carefully manage the personal information in our possession, which includes the establishment of a security system, a management system, as well as rigorous employee training, in order to keep our customers’ personal information accurate and up-to-date, and to prevent the unauthorized access, loss, damage, tampering, or leakage of this personal information.

■Purpose of use of personal information
Personal information collected from our customers is used for the purposes of contacting our customers, sharing information about our company with them, responding to their enquiries, and for sending emails and other materials to them.

■Prohibition of disclosure and provision of personal information to third parties
Our company will handle all personal information collected from our customers appropriately, and will not disclose this information to any third parties with the exception of the following situations.
・In the event that we have obtained the consent of the customer in question
・In the event that this information is to be disclosed to a partner to which our company has outsourced our operations in order to perform a service requested by the customer
・In the event that disclosure of this information is required by law

■Precautions for safeguarding personal information
Our company has adopted all necessary security precautions required to protect the accuracy and security of personal information.

■Verification of identity
In the event that a customer wishes to enquire about, amend, or delete his/her personal information, we shall verify the customer’s identity before assisting with the request.

■Review of policy to comply with laws and regulations
Our company will review this policy and make the necessary improvements to comply with the relevant laws and regulations in Japan that govern the handling of personal information.

■General enquiries
Should you have any questions regarding our company’s handling of personal information, please feel free to contact us at the following. 

JAPAN SUPPORT SYSTEM.Ltd.,
〒300-0847 2-13-3 Oroshimachi, Tsuchiura, Ibaraki
TEL.(+81)50-1743-0310(representative) mail:jss-marketing@jss1.jp